When you work at home instead of in an office it can be hard to answer every single call that comes your way. A work at home answering service can be the solution that a professional like you is looking for. Many sole proprietors do not have the resources to hire part-time or full-time assistants. This is where we come in. A team of trusted virtual receptionists can eliminate the cost of having to pay a salary to an employee. The Greeting Team acts as the point-of-contact for all calls and you will not have to worry about missing any correspondence when taking breaks or out of the office. No matter where you are or what you are doing, we can handle your communications. Many home businesses struggle to offer the equivalent customer service of larger companies. We help change that. Hiring a virtual receptionist can overcome this problem as your customer will never miss a call and your company will look larger than it is. Virtual receptionists are designed to provide superior customer service and answer calls in a professional and efficient manner. This superb communication will keep customers coming back instead of going to the competition. All of our receptionists undergo extensive training which enables them to adapt to your unique business and offer superior service.
Another perk to partnering with The Greeting Team is that we answer calls during weekends, holidays, business hours, and when the work day is over. It allows your customers to have 24/7 access to your company, which is essential. This 24/7 access ensures that customer will not be inclined to go with competitors because they could not reach you. Partner with us and grow your business!
Still a little unsure whether this service is for you? Check out some other benefits that come with our service:
You can better manage your time
Save money on customer service
Appointment scheduling for caller convenience
Respond to customers via preferred means of communication (i.e. email, text, phone call, etc)
Our team completes extensive training in your specific industry.
Our team is bilingual in order to broaden consumer clientele
78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience (American Express Survey, 2011)
As you can see, working with The Greeting Team will make your life a whole lot easier as you offer a higher level of customer service than ever before. Your retention rate will be significant compared to competitors that offer inferior service. You will be able to focus on higher priority tasks while our team focuses on the customer side. Learn more about how we can help you and sign up today!